How to have your data deleted.

What data we hold

If you filled in a form on this site (the form on the homepage, the application page, or the enterprise page), we hold what you typed: your name, your email address, the kind of business you run, and the monthly marketing spend range you picked. Stored alongside it is how you arrived: the campaign parameters carried in the link you clicked (utm_source, utm_medium, utm_campaign, utm_content), the site that referred you if there was one, and which page the form was sent from. That record goes through a Google Apps Script endpoint into a Google Sheet owned by SwarmOS Inc. Nothing else on this site collects personal information.

Traffic is measured with Plausible Analytics. It is cookieless, it does not follow you across sites, and it records aggregate counts only. Nothing in it identifies you, so there is no individual record of you there to delete.

The confirmation page shown after a form is sent loads the Meta advertising pixel, which fires a Lead event so Meta can match an enquiry to the advert that produced it. That data sits with Meta and is governed by Meta’s own data policy rather than ours. You can review and clear what Meta holds about your activity on other sites in your Facebook settings, under Off-Facebook Activity.

How to request deletion

Email info@swarmos.ca with the subject line Data deletion request.

• Include the email address you used when you sent the form. That address is how we find your record.
• You do not need an account, and there is no separate form to fill in.
• You do not have to give a reason.

What happens when you ask

• We find the record by the email address you give us and delete it from the leads Sheet.
• We delete the downstream copies too, including the notification email your submission generated in our inbox.
• We reply to confirm once it is done.
• We complete requests within 30 days, and normally much sooner.

Two honest limits. Analytics holds nothing individual to delete, as described above. And the data Meta collected through its pixel belongs to Meta, so we cannot delete it on your behalf; the Off-Facebook Activity controls in your Facebook settings are the way to clear that.

The swarm-wire Meta app

swarm-wire is a Meta app we use to schedule posts to, and pull reporting from, accounts that SwarmOS Inc. owns: our own Facebook Page, our own Instagram account, and our own ad account. It reads and writes our business data only. It does not collect, request, or store data belonging to any other Facebook or Instagram user, so there is no third-party user data held in that app for us to delete.

Contact

Questions about deletion, or about anything else we hold, go to info@swarmos.ca. Our privacy policy is at swarmos.ca/privacy.